Customer Service Specialist
This post is no longer available
The company is a logistics company that focuses on moving service, especially the personal household relocation service.
You will be responsible for developing and maintaining strong customer relationships and assessing customer needs.
Salary
$ 33-35K / year
Job Location
Erlanger, KY
Type of employment
Full time
Language
English Japanese
Work hours
8:30 AM - 5:30 PM
Remote Work
Industry
Logistics and Supply Chain
Visa Sponsor
NO
Posted
5 years ago
Job ID
#1253
Benefits
Competitive employee benefits package
(Insurance, Sick Leave, Paid Vacation, etc.)
Responsibilities and Duties
・Reviews and clears all order (quantity, terms, price) in order to process the order – send confirmations to the customer and orders to the warehouse.
・Ensures all customer pricing, invoicing and payments are proper and timely.
・Provides excellent Customer Service and maintains a high level of customer satisfaction through maintenance of customer relationships.
・Communicate regularly with Outside Sales and ensure proper pull-through of retail opportunities
・Maintain an appropriate flow of product and on-time deliveries
・Types, formats, and produces documents such as a letter, presentations, and reports per management’s request
・Other duties as assigned.
Qualifications
・Fluency in Japanese - Professional Working to Native Level
・Bachelor’s degree Preferred
・1-3 years in Customer Service / Supply Chain preferred
・Excellent interpersonal and organization skills, strong attention to detail
・Proficient computer skills including Word, Excel, and PowerPoint
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