Administrative & Sales Support Specialist
A Japanese-affiliated electronics manufacturing company is seeking an Administrative & Sales Support Specialist to support daily business operations in its U.S. office. This position will be responsible for sales administration, order management, accounting support, HR coordination, and general office operations. The role serves as a key liaison among customers, headquarters, warehouse partners, and internal stakeholders to ensure smooth business execution.
Salary
$ 45K-55K / year
Job Location
Novi, MI
Type of employment
Full time
Language
English, Japanese
Work hours
8:30 AM - 5:00 PM
Remote Work
×
Industry
Automotive
Visa Sponsor
NO
Posted
11 hours ago
Job ID
#1625
Benefits
Competitive employee benefits package
(Insurance, Sick Leave, Paid Vacation etc)
Responsibilities and Duties
- Manage customer order processing, including order confirmations, sales order entry, invoicing, and shipment coordination.
- Place purchase orders with headquarters and coordinate daily shipment requests with warehouse partners.
- Maintain accounts receivable and accounts payable records, monitor cash receipts, and follow up on overdue customer payments.
- Support customer account management by tracking forecasts, production schedules, and coordinating communication related to supply and demand planning.
- Manage supplier portal activities and logistics-related administrative processes.
- Assist with HR and administrative functions, including recruitment support, employee records, attendance tracking, annual leave administration, and compliance-related documentation.
- Provide administrative support for expatriate employees, including coordination related to visas, housing arrangements, payroll-related matters, and employee benefits.
- Prepare and maintain internal documents, operational procedures, reports, and company policies in collaboration with relevant stakeholders.
- Support general office operations and contribute to continuous improvement of administrative processes.
Qualifications
- Professional working proficiency in both Japanese and English, with the ability to communicate effectively in a business environment.
- 1+ year of experience in sales administration, customer service, office administration, or a related business support role preferred.
- Understanding of order processing, customer support, and administrative operations.
- Basic knowledge of accounting functions, including accounts receivable and accounts payable, is preferred.
- Proficiency in Microsoft Excel, including functions such as Pivot Tables, VLOOKUP, SUMIF, and data management tools.
- Working knowledge of Microsoft Office applications, including Word, PowerPoint, and cloud-based collaboration platforms.
- Strong organizational skills with the ability to manage multiple tasks and deadlines simultaneously.
- Detail-oriented, proactive, and capable of working effectively in a cross-functional and multicultural business environment.
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