Sr. Network Operation Engineer
This post is no longer available
The company is a global technology company that develops and provides cybersecurity and technology services and builds solutions focused on defending critical networks. You will be responsible for managing all aspects of the network operations including vendors and partners to achieve goals on network operation services with an enthusiastic willingness to contribute.
Salary
$ 90K-100K / year
Job Location
Plano, TX
Type of employment
Full time
Language
English, Japanese
Work hours
9:00 AM - 6:00 PM
Remote Work
○（Hybrid）
Industry
Information Technology and Services
Visa Sponsor
NO
Posted
2 years ago
Job ID
#1537
Benefits
Competitive employee benefits package
(Insurance, Sick Leave, Paid Vacation etc)
Responsibilities and Duties
- Ensure that all service deliverables are clearly defined and communicated internally and externally.
- Serve as an escalation point to resolve network operation issues and coordinate resolution of high impact issues.
- Take ownership of network service delivery and be responsible for providing excellent network operation services to customers and achieving the organization's goals.
- Coordinate service delivery functions with operational activities, resources, and processes that provide support for troubleshooting, maintenance, provisioning, and technical assistance.
- Keep management informed of project progress and problems, particularly as needed to change in schedule, resources, and scopes.
- Review service level reports to identify service exceptions, failures, gaps, trends and recommend medium to long term solutions.
- Provide decision support for project sponsors, decision-makers, and stakeholders involved in network operation management.
Qualifications
- Fluency in Japanese - Professional Working to Native Level.
- 7+ years of hands-on work within large-scale enterprise networking environments.
- Good level understanding of TCP/IP routing and switching, along with network design best practices (CCNP Level).
- Good level understanding of dynamic routing (OSPF, EIGRP, BGP, etc.), Network Security (Firewall, NAC, etc.), Switching topologies on both Wired/Wireless networks, and Cloud/Virtual networking. (CCNP Level).
- Strong leadership, coaching, behavioral reinforcement.
- Excellent problem-solving skills
- Ability to interface with business areas and effectively translate business needs into technology-based business solutions.
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