Sales Assistant
The company is a manufacturer who serves in a variety of industries, such as financial, optical, medical analysis, semiconductor, space, medical, transportation, textile, and other various industrial equipment. You will be responsible for engaging with customers, effectively communicating products/solutions, and providing exceptional customer service.
Salary
$ 48K-51K / year
Job Location
Torrance, CA
Type of employment
Full time
Language
English, Japanese
Work hours
8:00 AM - 5:00 PM
Remote Work
×
Industry
Electrical/Electronic Manufacturing
Visa Sponsor
NO
Posted
1 month ago
Job ID
#1553
Benefits
Competitive employee benefits package
(Insurance, Sick Leave, Paid Vacation etc)
Responsibilities and Duties
- Respond promptly to customer communications and inquiries via phone, email, and in person, ensuring a high level of customer satisfaction.
- Conduct thorough research to provide accurate, helpful answers to customer questions, concerns and effectively resolve issues.
- Create precise price quotes and invoices.
- Verify the accuracy of outbound orders and maintain meticulous records.
- Review orders and shipments to identify and address discrepancies or potential fraud.
- Handle accounting tasks, including marking manual orders as paid and maintaining financial records.
- Perform special projects and other miscellaneous duties that are assigned by upper management.
Qualifications
- Fluency in Japanese - Professional Working to Native Level
- High school diploma or general education degree (GED).
- Previous experience in sales coordination or customer service, preferably in an international setting.
- High degree of self-discipline with the ability to prioritize and meet deadlines in a fast-paced corporate environment.
- Must have excellent communications skills, using tact and diplomacy when dealing with customers.
- Self-motivated, success driven, have strong organizational skills, a multi-tasker, reliable, self-determined and have excellent follow up skills.
- Proficiency in Microsoft Office Suite and CRM software.
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